Renaissance Amsterdam Hotel

I was welcomed so warmly by a young chap on reception, he was outstanding and we had a great chat as we were originally from the same hometown. I’ve stayed at this hotel many times mainly for the location. However, the hotel seems in a constant state of renovation (6 years now). The breakfast was expensive, but excellent. My only concern was that I paid a 70 Euro deposit in cash on arrival and was told it would be returned when checking out. When checking out 2 staff members took my details and returned me 19 Euro’s. When I challenged this it did eventually get resolved and I got my returned deposit, however the lady made a remark about how they wanted to keep my money and I replied you said that not me. My advice is that this may happen to many less savvy guests staying at the hotel, just check your refund carefully as this may happen frequently. Overall the hotel needs to complete the construction and bring back the hotel to its former glory of years gone past.

Hotel location is very good, close to Central station Dam Square etc We go to the hotel since the last 15 years. Quality of services is good but not as high as it was in the past First rooms we got has a very bad smell we requested to change. No issue with the new room What we noted the last yeas is that some parts of the hotel and rooms need some refurbishments/renewal. To be considered as a 4 stars rather than 5 stars

방은 작지만 위치 시설 좋았습니다